Customer Service & Returns Policy

At Oaluxx, we are committed to providing exceptional customer support and ensuring your shopping experience is seamless. If you have any questions, concerns, or need assistance, our team is here to help!

📩 Email Support: sales@oaluxx.com

Our customer service team is available to assist you with orders, product inquiries, and general support. We strive to respond within 24-48 hours.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If you need to return an item, please review our return policy below:

✅ Initiate a Return: Contact us at sales@oaluxx.com within 3 days of delivery to request a return authorization and detailed instructions.

📦 Return Window: Once your return is approved, please ensure the item is shipped back within 14 days.

🔄 30-Day Grace Period: All returns must be completed within 30 days of delivery. Returns will not be accepted after this period.

📍 Return Address:

CHIC COZY FITZ

3343 Peachtree Rd NE, Ste 145-2223

Atlanta, GA 30326

United States

Payment Methods

We accept a variety of secure payment options for your convenience. You can find available payment methods at the bottom of the page during checkout.

💡 Need Assistance?

If you have any issues with your order or return process, feel free to reach out—we’re happy to help!

Thank you for choosing Oaluxx—where comfort meets quality!