Privacy policy

Privacy Policy

Effective Date: June 15, 2023
Last Updated: January 2, 2025

1. Introduction

Welcome to Oaluxx.com (“Site”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit, shop, or interact with our Site.

By using our Site, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

2. Information We Collect

A. Information You Provide

  • Name, email address, phone number, billing/shipping address
  • Payment details (processed securely by third-party providers; we do not store card numbers)
  • Account login information (if you create an account)
  • Customer service inquiries or messages

B. Information Collected Automatically

  • Device and browsing data (IP address, browser type, operating system)
  • Cookies and similar technologies for personalization, preferences, and analytics

C. Information from Third Parties

  • Shopify (our e-commerce platform)
  • Analytics tools (e.g., Google Analytics)
  • Advertising platforms (e.g., Meta Ads, Google Ads)

3. How We Use Your Information

  • Process and deliver your orders
  • Provide customer service and support
  • Improve our website and shopping experience
  • Send marketing emails or SMS only if you opt-in
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are in the EEA, UK, or Switzerland, we rely on:

  • Contract (to fulfill your order)
  • Consent (for marketing or cookies)
  • Legitimate interests (fraud prevention, analytics)
  • Legal obligations (tax and compliance)

5. How We Share Information

We do not sell your data. We may share it with:

  • Service providers (Shopify, payment processors, shipping companies)
  • Marketing and analytics providers (Google Analytics, Meta Ads)
  • Authorities if required by law or for fraud prevention

6. Your Rights

Depending on your location, you may:

  • Request a copy of your data
  • Correct or delete your information
  • Opt-out of marketing at any time
  • Object to or restrict certain uses of your data

California residents: You may exercise your CCPA rights (Right to Know, Delete, Opt-Out).

To exercise these rights, email us at privacy@oaluxx.com.

7. Cookies

We use cookies to:

  • Enable site functionality (shopping cart, checkout)
  • Improve performance and analytics
  • Personalize ads

You can manage cookies in your browser or opt out of analytics tools.

8. Data Retention & Security

  • We keep data only as long as necessary for business, legal, or compliance purposes.
  • We use encryption, secure servers, and access controls. However, no system is 100% secure.

9. Third-Party Links

Our Site may link to third-party services. We are not responsible for their privacy practices. Please review their policies separately.

10. Children’s Privacy

We do not knowingly collect data from children under 18. If you believe a child has provided us data, please contact us to remove it.

11. Changes

We may update this Privacy Policy. Changes will be reflected by the “Last Updated” date above.

12. Contact Us

OALUXX Privacy Team
📧 Email: sales@oaluxx.com
📍 Address: 3343 Peachtree Rd NE Ste 145 #2223, Atlanta, GA 30329 USA