🔄 OALUXX Hassle-Free Returns & Refund Policy

At OALUXX, we believe in happy feet & happy customers! If you’re not satisfied, we’re here to make it right with easy returns & refunds.

📌 Returns & Exchanges

We gladly accept returns & exchanges under these conditions:

✅ Return Request Window: 30 days from delivery.

✅ Return Processing: 3-4 business days after we receive your item(s).

✅ Refund Method: Issued to original payment method.

✅ Exchange Option: If you’d prefer, we can send a replacement instead of a refund!

⚠️ Return Conditions

✔️ Items must be unused, unworn, and in original packaging.

✔️ Items must include all original accessories (if applicable).

✔️ Final Sale items are not eligible for return.

✔️ Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.

❌ If an item is returned in unsellable condition, we may partially refund or deny the return.

💳 Refund Policy

If you’re not completely satisfied, we’ll issue a full refund once we receive your return.

📌 To request a refund, please provide:

• Order Number

• Product Name

• Date of Purchase

📢 Received a Damaged or Wrong Item?

If your item arrived damaged, defective, or incorrect, we’ll cover all return shipping costs and send you a free replacement or full refund.

🌎 International Orders

🌍 International customers are responsible for any customs fees or import taxes.

🚚 We are not responsible for delays caused by customs.

🔒 Abuse of Return Policy

To protect fairness for all customers, we reserve the right to refuse returns in cases of:

🚫 Excessive return behavior

🚫 Suspected fraudulent activity

🚫 Returned items that are damaged, altered, or laundered

📩 How to Start a Return

📧 Email our Customer Care Team at sales@oaluxx.com with your order details. We’ll guide you through the process!

📢 Questions? We’re here to help! Reach out anytime.

❤️ Your satisfaction is our priority at OALUXX!